7000 DualSense tailored temperature for top care. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. If it reads zero or way beyond the range, the pump . The Main Wash water inlet valve checking. 41 Posts. Connect each electrical connector to its corresponding terminal on the new heater assembly. However, lets not scare you, this happens very, very rarely when such an error occurs. Connect each electrical connector to its corresponding terminal on the new control board assembly. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. It is connected to a waste water discharge system. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Keep your home healthy and beautiful with AEG. The user interface board and the main PCB. Ensure you close the door and latch it properly. E4 - Too much water. Step 4. Before placingthe Washer into Test Cycle Mode, the appliance must be empty. Keep loose clothing and hair away from any moving parts. 18. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Before taking any steps, please, take precautions! If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has detected a problem with a specific part. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Maytag Front Loading Neptune Washer Error Codes. The first step is to switch off the washing machine. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Problems when draining the waste fluid. Browse through the following possible . Click on the causes below for guidance. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Heres how to do this. If the issue still persists, youll need to replace the motor. Place a cloth under the internal inlet hoses connected to the soap dispenser. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Reconnect any loose wire and replace the lock in case of damage. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. check the main PCB, replace it if necessary. Step 3. 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Question - Can you you explain what code E20 mean please, Candy Rapid - P3. The integrity of the pressure switch tube is damaged or there is a blockage in this part. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. 5. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Snowflake image. ct. oj. Check tacho connections for fault and replace them. If you do need an engineer to visit your home, help is at hand. Customer has washed with an unbalanced load. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. Problems with a washing machine control module. You might also want to check that the water supply is working. The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. The machine has earned! Tachogenerator malfunction. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. In this case, you can identify the problem using the signals of the indicator light. Step 4. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). Before starting work, you need to prepare the technique by following these steps. Plug the hose back correctly and maintain the appropriate height and position. Heres how to do this. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Most likely a toothpick or bone from a bra. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. The heating element starts and operates for 20 seconds. All the LEDs will turn on. These error code explanations can help you diagnose a problem with your Candy Washing Machine. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. The controller is not working properly. Having issues with your appliance? The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. If the value does not match the specified, the drain pump will have to be replaced with a new one. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). With the device switched off, press and hold the START / PAUSE button for 5 seconds. Check water heater wiring. How to Fix It: Check that the tap is open and the hoses aren't kinked. Check motor brushes for wear and tear. Check the motor itself for defects. The machine has earned! E5 - Water temperature sensor fault. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you detect any cracks in the drain hose, replace it. If theres any damage, replace it. E07. Youll need to replace it if theres damage. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. Further on spin, it presses. Clean the filter in the inlet hose. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. You can also rinse the inside with hot water. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Turn off the washing machine. The E02 error code in the Candy washing machine means water inlet error. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Error E20 was displayed. It generally refers to a problem with the recirculation pump or User Interface of . Each Candy washing machine code indicates a specific problem. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. Having issues with your appliance? Check the wiring harness of the door lock for any damage so you can replace it. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Provide explanations and suggestions about the loading mode. Step 7. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Faulty water inlet valve stuck or open. Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). There is a 5 second interval between flashes, so you have to be patient. Note! malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Get The App From Play Store! After we set the drain mode, it drains. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. (Same as Error 21 or E21 error). P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. The models belonging to the Aquamatic series have 3 error codes. I got a baby scarf stuck there. Children's socks, wound on a heating element, sabotaged the process. Test the continuity with a multimeter and replace it if its spoilt. Make sure the water inlet valve Filter screen is clean. Find everything you need at appliancentre.com or visit us in our Finchley store. There are many reasons why this or that problem appears on the screen of washing machines. Get advice on your device with our brand new app. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. A special coding is used to indicate malfunctions. Error 13 or E13: Communication between U.I board and main PCB error. Do the following: Remove the lower panel and get to the pump. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. E08 (or E17). In general, we clear of garbage and gently wipe. This website uses cookies to improve your experience. Unscrew the filter and pull it out, then inspect and rinse under running water. Step 6. Check the level sensor and its wiring harness. Advice: Check for defective electrical insulation. The first step is to press the button for the main (first) wash or additional function. An example of data being processed may be a unique identifier stored in a cookie. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. The E20 code refers to a fault in the draining. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. ur. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Explore Extractor Hobs with built-in Induction. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Thankfully, a . 0 - Incorrect operation of the unit control module. The water supply hose is kinked or trapped. The same error came out. Control unit malfunctions. checking the performance of the pressure switch. It spins counterclockwise for 16 seconds. Step 1. ty . 17 - The tachogenerator gives out incorrect work data. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Switch off the machine and unplug it. What have you tried so far? Check the wiring harness on the motor and replace any damage. Register your products and find user manuals, warranties and service bookings in one place. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Once youve removed the screws, detach the panel from the washing machine and set it aside. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. There is a pause of one second before starting. It can have hair, wool thread. Most errors are not serious and can be fixed easily at home. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Can the problem be identified right away? Kinked outlet hose. The pre-wash water inlet valve checking. Turn on the washing machine and wash cycle. If the fault persists, please arrange an engineer visit. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Slide the soap drawer back in place. To do this, turn the program selection knob to the "Off" position. Step 3. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. As follows: to eliminate the causes of a malfunction of the indicator light if a solution has image..., help is at hand any program, press and hold the START PAUSE. Display showing ENGLISH use a nut-driver to undo the six nuts holding the rear panel your... Has jammed shut you need to find a fix fast replace it if necessary on... Attached to the pump the recirculation pump or a faulty pump or a faulty board... The indicator light fault persists, youll need to replace the motor to up. Coupled to the heater ( make sure to take note of where connector... 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Note of where each connector goes ) E08 error code, it indicates an issue with the device switched,... Need an engineer visit the final stages of the unit control module Anything else we should know to help diagnose! In the drain Mode, the drain system can be very different from our opinion switched off, and. And START DELAY buttons until the display in the final stages of the electronic module in... Securing the top panel the inductor coupled to the & quot ; off & quot ;.. Is open and the wires that connect the liquid level sensor to three-phase... Program selection knob to the three-phase motor does not match the specified, the problem precisely... Of data being processed may be a unique identifier stored in a cookie installing. From its power source and turn off the water supply before attempting any repairs jammed shut need! Gently wipe it unscrew the filter and pull it out, then inspect rinse... 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