I hate zip tying it shut and the headrest spring open again causing another stiff neck or worse. I am terrified the drivers side will do the same and do not drive it. Active Head Restraints, see an authorized dealer. Chrysler quoted approx $1000 to fix with parts and labor for only the passenger side. Disconnect the electrical connector. Has this issue still not been recalled?? Are they paying for this repair? What will happen to the drivers neck with a defective headrest that already pushes your head forward! Thank God it was the passenger side because it couldve caused someone to wreck with how hard it hit me. What happened with the lawsuit? No extreme driving, just normal use. 2014 Dodge Durango. This just happened to us on Sunday. I have been waiting 8 months for the dealership to get the part and they said there is no estimated arrival date, but that there is over 800 people who have the same problem with their headrests! It scared me. Now Im very concerned the drivers side headrest will pop at any time. My passengers side head rest just deployed while we were pulling out of a parking lot. However she is complaining of a sore spot on her head and that her neck really hurts. According to the Chrysler class action, the following vehicles contain the AHR defect:2010-2018 Dodge Journey; 2010-2011 Dodge Nitro; 2010-2012 Jeep Liberty; 2010-2017 Jeep Patriot or Compass; 2010-2012 Dodge Caliber; 2010-2018 Dodge Caravan; 2011-2018 Dodge Ram C/V 2011-2018 Dodge Durango; 2011-2018 Jeep Grand Cherokee; 2010-2014 Sebring/Avenger; 2011-2018 Chrysler Town & Country; 2011-2018 Chrysler 200; and 2011-2018 Chrysler 300. Both of mine have popped and thank goodness it didnt happen while my husband was driving. The Girl Dad 118 subscribers 74K views 2 years ago Removing a headrest is easier than. My 2013 Chrysler T&C drivers side headrest broke and is hanging open. After cleaning, it is always best to apply a care product to protect it against general wear and future staining.Amount: 200 ml Mild Leather Cleaner. Nobody was sitting there at the time. I had this just happen to me yesterday in my 2017 Jeep Grand Cherokee with only 44,000 miles on it. You need a T-50 torx socket. 4-Wheel Disc Brakes. 0:20-cv-60432, in the U.S. District Court for the Southern District of Florida. This just happened 1 hour ago. This should be a recall. My town and country 2015 head rest deployed the driver side deployed about 2 years ago and 2 weeks ago the passenger side deployed while driving on the highway with my wife in the passenger side. My passenger headrest just deployed while cleaning my car in my driveway. My husband and I went to pick up dinner on 9/11/2020. I took the springs out of mine. I received a letter in the mail from FCA US LLC Customer Care Attn: Reimbursement, however when I called the dealership they said there was no recall for the car. Passenger seat while vehicle was in motion forward. Little plastic piece looks broken so I cant reattach it. Seeing as this is a common problem and not covered under warranty, Id like to see how to get this handled without having to come out of pocket for it. No real way to reset it as plastic pin broke. My 2013 Dodge Avenger passenger headrest unexpectedly deployed while parked just 3 days ago. 2011-2018 Chrysler 200 2011-2018 Chrysler 300 The Chrysler active head restraint is marketed as a safety device to protect occupants from head and neck injuries in rear-end collisions. My headrest deployed while just sitting at a stop light. I am a service manager at a Chevrolet dealership and own a Durango and a Ram. I was checking my email before l left work. control and of personal injury. I thought I had been hit by a other car. caravan popped headrest sxt. Now I am afraid to drive my car because I dont want the driver side headrest to deploy while I am driving. Chrysler 200.